M&S Consulting

Client Work

Outcomes that
speak for themselves.

Real engagements, real results, across federal agencies, commercial enterprises, and healthcare organizations. We deliver on time and at scale.

20+

Years delivering

250

Consultants

19

Published engagements

6

Practice areas

All 19 case studies

Sports & Non-Profit

Racing Against Time: How M&S Consulting and IBM Helped Team USA Capture Silver

Real-time sensor analytics helped Team USA's cyclists and speed skaters make in-session adjustments. The women's pursuit team went from sixth in the world to setting a world record trial and winning Olympic silver at Rio 2016.

IBMRaspberry PiIoT
Read
Federal Defense

Agile ERP Implementation: Transforming U.S. Air Force Common Services

M&S Consulting delivered a standardized ERP operating environment for the U.S. Air Force using agile methodology, modernizing hardware, databases, and enterprise resource planning systems on a tight government schedule.

SAPERPAgile
Read
Media & Advertising

SAP BRIM Transformation for a National Media Ad-Sales Giant

When a legacy billing module was set to retire, M&S Consulting delivered a full SAP BRIM implementation to protect hundreds of millions in advertising revenue and modernize the billing and revenue management platform.

SAP BRIMSAPRevenue Management
Read
Telecommunications

Keeping the Lights On: Business Continuity for Charter Spectrum Reach

Charter Spectrum Reach needed a robust Business Continuity Plan to protect its television, internet, and phone services from any disruption. M&S Consulting designed and delivered a resilience framework that keeps critical services online.

Business ContinuityDisaster RecoveryAzure
Read
Government & Utilities

Connecting Communities: Grants Management on Salesforce

A nationwide broadband initiative needed to manage large-scale grant programs to expand high-speed internet access. M&S Consulting built a Salesforce-based grants management system to track, award, and report across hundreds of communities.

SalesforceGrants ManagementGovernment Cloud
Read
Commercial Enterprise

From Legacy CRM to Salesforce: A Complex Enterprise Migration

A large enterprise faced the challenge of replacing a highly customized legacy CRM with Salesforce. M&S Consulting managed the full migration, preserving data integrity and delivering on-time with minimal business disruption.

SalesforceCRMData Migration
Read
Manufacturing

From Frustration to Full Transformation: Rescuing a Salesforce Implementation

A national manufacturing and services organization was struggling mid-way through a greenfield Salesforce implementation. M&S Consulting stepped in to rescue the project, stabilize delivery, and bring it across the finish line.

SalesforceProject RecoveryChange Management
Read
Telecommunications

Building a High-Performance CRM and Customer Service Platform

A growing telecommunications company needed a CRM and customer service solution that could handle millions of interactions. M&S Consulting implemented a Salesforce platform that scaled to meet enterprise demand.

SalesforceService CloudCRM
Read
Financial Services

Rebuilding a Mission-Critical Financial Platform

When our team joined in late 2021, a mission-critical financial system was running across nine separate isolated platforms. M&S Consulting consolidated and rebuilt the platform into a unified, resilient architecture.

OracleFinancial SystemsPlatform Modernization
Read
State Government

Delivering a Last-Minute Cloud Migration for Massachusetts DIA

The Massachusetts Department of Industrial Accidents oversaw the state's workers' compensation system and faced an urgent cloud migration deadline. M&S Consulting delivered the migration on time with zero downtime.

AWSCloud MigrationGovernment IT
Read
Healthcare

Redefining Efficiency for a Global Leader in Vision Correction

A global leader in orthokeratology contact lenses needed to modernize operations and improve supply chain efficiency. M&S Consulting delivered an enterprise systems overhaul that streamlined production and distribution at scale.

SAPSupply ChainERP
Read
Federal / Public Sector

Helping a National Public Sector Organization Power Up

A high-impact public sector organization needed more than a technology upgrade, they needed a trusted delivery partner. M&S Consulting supported people-first transformation across operations, data, and service delivery.

MicrosoftPower PlatformDigital Transformation
Read
Commercial Enterprise

Guiding a Growing Company Through Digital Transformation

After years of growth, a mid-sized company's aging systems were holding back the business. M&S Consulting guided the organization through a full digital transformation, modernizing its core platforms and enabling the next phase of growth.

MicrosoftAzureChange Management
Read
Financial Technology

Solving Salesforce Silos for AvidXchange

AvidXchange was running multiple Salesforce instances with inconsistent customer data and reporting. M&S Consulting consolidated the core environments, integrated the remaining instance, and created a clearer path from sales through billing.

SalesforceCPQServiceNow
Read
Research & Development

Building a Robust Operations Power App to Replace a Maxed-Out SharePoint Site

A legacy SharePoint 2013 and InfoPath permitting process had become slow, fragmented, and difficult to maintain. M&S Consulting replaced it with a modern Power App that digitized forms, approvals, document tracking, and compliance reporting.

Power AppsSharePointMicrosoft 365
Read
Higher Education

Carnegie Mellon University GRAAD Data Modernization

Carnegie Mellon needed a single, reliable view of graduate application and admissions data across seven colleges and sixteen systems. M&S Consulting delivered a Snowflake and dbt pipeline that standardized applicant data for reporting and planning.

SnowflakedbtTableau
Read
Higher Education

Oracle Cloud Expansion and Infrastructure as Code

A research university expanded from AWS into Oracle Cloud Infrastructure to improve cost, licensing, performance, and automation. M&S Consulting designed the OCI environment, networking, security model, and Terraform-based deployment pipelines.

Oracle Cloud InfrastructureTerraformGitHub Actions
Read
Commercial Enterprise

When the CIO Didn't Show Up on Monday

When a client suddenly lost CIO coverage with no transition plan, M&S Consulting stepped in within 24 hours as interim technology leadership, stabilizing operations, rebuilding trust, and guiding the executive team through budget season and CIO search.

Interim CIOBudgeting AppIT Operations
Read
Commercial Enterprise

Yay! We Have Salesforce. Now We Have to Implement It.

An enterprise client needed to replace a mature, highly customized CRM with Salesforce in only a few months. M&S Consulting led implementation planning, training, integrations, release strategy, and support for a 1,000+ user community.

SalesforceAppExchangeWeb Services
Read