Case Study
Connecting Communities: Grants Management on Salesforce
A nationwide broadband initiative needed to manage large-scale grant programs to expand high-speed internet access. M&S Consulting built a Salesforce-based grants management system to track, award, and report across hundreds of communities.
2 min read
$1B+
In grants managed
100s
Of communities served
Gov Cloud
Salesforce environment
Real-Time
Grant tracking and reporting
Client
National Broadband Initiative
Engagement
Grants Management Platform, Salesforce Government Cloud
Technologies
Salesforce, Grants Management, Government Cloud
01THE CHALLENGE
Expanding broadband access across America requires tracking hundreds of grants across thousands of communities, with full federal audit visibility.
A nationwide broadband expansion initiative set out to bring high-speed internet access to underserved communities across the country. To accomplish it, the program needed to manage a large and complex portfolio of grants, awarding funding, tracking milestones, managing compliance, and reporting results to federal oversight bodies.
The existing toolset wasn't built for this scale. Grant applications arrived through multiple channels. Award status was tracked in spreadsheets. Reporting required manual aggregation. The organization couldn't answer basic questions, how much has been awarded, to whom, in which states, against what milestones, without significant staff time and error risk.
The solution needed to handle the volume, meet federal data security requirements, and be usable by program managers who were not technical users.
02THE SOLUTION
A Salesforce-based grants management platform built for federal-scale tracking and reporting.
M&S Consulting implemented a Salesforce Government Cloud environment purpose-built for the grants management lifecycle: application intake, review and scoring, award management, milestone tracking, disbursement, and compliance reporting.
The platform replaced manual processes at every step. Program managers could see the full portfolio in a single dashboard. Grant award status was updated in real time as milestones were hit. Compliance reporting that previously took days was generated in minutes.
End-to-end lifecycle
From intake to award to milestone tracking to final reporting, every step of the grants lifecycle managed in one system.
Federal compliance
Salesforce Government Cloud environment meeting federal security and data handling requirements.
Real-time visibility
Live dashboards giving program leadership instant visibility into award status, milestone completion, and spending across every community.
03THE RESULTS
Over $1 billion in grants managed. Hundreds of communities connected.
The Salesforce grants management platform now tracks over $1 billion in broadband expansion grants, covering hundreds of communities across the country. Program managers have real-time visibility into every award, milestone, and compliance obligation.
Manual reporting processes that previously consumed significant staff time have been replaced by automated outputs. The program can now answer the questions federal oversight bodies ask, accurately, quickly, and consistently.
$1B+
Grants managed
Over one billion dollars in broadband expansion grants tracked and managed through the Salesforce platform.
100s
Communities
Hundreds of communities across the country receiving grants tracked through the system.
Real-time
Award visibility
Live dashboards replaced manual spreadsheet tracking for all grant award and milestone data.
Gov Cloud
Security environment
Salesforce Government Cloud deployed to meet federal data handling and security requirements.
More proof from similar engagements
Federal DefenseAgile ERP Implementation: Transforming U.S. Air Force Common Services
M&S Consulting delivered a standardized ERP operating environment for the U.S. Air Force using agile methodology, modernizing hardware, databases, and enterprise resource planning systems on a tight government schedule.
On Time
Mission-critical federal delivery
Media & AdvertisingSAP BRIM Transformation for a National Media Ad-Sales Giant
When a legacy billing module was set to retire, M&S Consulting delivered a full SAP BRIM implementation to protect hundreds of millions in advertising revenue and modernize the billing and revenue management platform.
$B+
Revenue flow protected
TelecommunicationsKeeping the Lights On: Business Continuity for Charter Spectrum Reach
Charter Spectrum Reach needed a robust Business Continuity Plan to protect its television, internet, and phone services from any disruption. M&S Consulting designed and delivered a resilience framework that keeps critical services online.
99.9%
Service uptime maintained
Work with us
Let’s talk about Salesforce.
Whether you’re assessing where to start, stuck in a stalled program, or ready to move, we've been here before. A conversation costs nothing.
- Response within 1 business day
- 20+ years delivering complex programs
- 250 consultants across the country